{"id":8386,"date":"2021-10-14T09:37:39","date_gmt":"2021-10-14T09:37:39","guid":{"rendered":"https:\/\/www.maintenanceresponse.com\/?page_id=8386"},"modified":"2021-10-14T14:06:27","modified_gmt":"2021-10-14T14:06:27","slug":"quotes-faqs","status":"publish","type":"page","link":"https:\/\/www.maintenanceresponse.com\/quotes-faqs\/","title":{"rendered":"Quotes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8386\" class=\"elementor elementor-8386\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-318c4a43 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"318c4a43\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;curve&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M500,97C126.7,96.3,0.8,19.8,0,0v100l1000,0V1C1000,19.4,873.3,97.8,500,97z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-69904310\" data-id=\"69904310\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-16242ae elementor-widget elementor-widget-ova_heading\" data-id=\"16242ae\" data-element_type=\"widget\" data-widget_type=\"ova_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ova-heading\">\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<h3 class=\"title second_font\">Our FAQs<\/h3>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-23a2abe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"23a2abe\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d2aed8e\" data-id=\"d2aed8e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5b7b771 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5b7b771\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-15e36a7\" data-id=\"15e36a7\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-57c6876 elementor-widget elementor-widget-heading\" data-id=\"57c6876\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.3 - 12-04-2022 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">FAQ Category<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fa0de3 elementor-widget elementor-widget-ova_menu_page\" data-id=\"4fa0de3\" data-element_type=\"widget\" data-widget_type=\"ova_menu_page.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ova_menu_page type3\" data-position_active=\"\">\n\t\t\t<ul id=\"menu-menu-faq\" class=\"menu\"><li id=\"menu-item-354\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-354\"><a href=\"https:\/\/www.maintenanceresponse.com\/portal-faqs\/\">Portal<\/a><\/li>\n<li id=\"menu-item-8402\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8402\"><a href=\"https:\/\/www.maintenanceresponse.com\/emergency-cover-faqs\/\">Emergency cover<\/a><\/li>\n<li id=\"menu-item-8401\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8401\"><a href=\"https:\/\/www.maintenanceresponse.com\/payments-accounts-faqs\/\">Payments &#038; accounts<\/a><\/li>\n<li id=\"menu-item-8400\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8400\"><a href=\"https:\/\/www.maintenanceresponse.com\/quotes-faqs\/\">Quotes<\/a><\/li>\n<li id=\"menu-item-8399\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8399\"><a href=\"https:\/\/www.maintenanceresponse.com\/p-codes-faqs\/\">P-Codes<\/a><\/li>\n<\/ul>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-a40fae3 elementor-widget elementor-widget-image\" data-id=\"a40fae3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.3 - 12-04-2022 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/contact\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"318\" height=\"320\" src=\"https:\/\/www.maintenanceresponse.com\/wp-content\/uploads\/2021\/10\/Need-help-banner.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.maintenanceresponse.com\/wp-content\/uploads\/2021\/10\/Need-help-banner.png 318w, https:\/\/www.maintenanceresponse.com\/wp-content\/uploads\/2021\/10\/Need-help-banner-298x300.png 298w, https:\/\/www.maintenanceresponse.com\/wp-content\/uploads\/2021\/10\/Need-help-banner-150x150.png 150w, https:\/\/www.maintenanceresponse.com\/wp-content\/uploads\/2021\/10\/Need-help-banner-100x100.png 100w\" sizes=\"(max-width: 318px) 100vw, 318px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a2885ac\" data-id=\"a2885ac\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3484da53 elementor-widget elementor-widget-ova_heading\" data-id=\"3484da53\" data-element_type=\"widget\" data-widget_type=\"ova_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ova-heading\">\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<h3 class=\"title second_font\">Quotes.<\/h3>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11ff1cf ova_toggle_custom_autoglow elementor-widget elementor-widget-toggle\" data-id=\"11ff1cf\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.3 - 12-04-2022 *\/\n.elementor-toggle{text-align:left}.elementor-toggle .elementor-tab-title{font-weight:700;line-height:1;margin:0;padding:15px;border-bottom:1px solid #d4d4d4;cursor:pointer;outline:none}.elementor-toggle .elementor-tab-title .elementor-toggle-icon{display:inline-block;width:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon svg{-webkit-margin-start:-5px;margin-inline-start:-5px;width:1em;height:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-right{float:right;text-align:right}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-left{float:left;text-align:left}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-closed{display:block}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-opened{display:none}.elementor-toggle .elementor-tab-title.elementor-active{border-bottom:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-closed{display:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-opened{display:block}.elementor-toggle .elementor-tab-content{padding:15px;border-bottom:1px solid #d4d4d4;display:none}@media (max-width:767px){.elementor-toggle .elementor-tab-title{padding:12px}.elementor-toggle .elementor-tab-content{padding:12px 10px}}<\/style>\t\t<div class=\"elementor-toggle\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1881\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-1881\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Will I always receive a quote?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1881\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1881\"><p>Quoting is our business it\u2019s what we are built to do. We will never carry out any work without a quote being accepted first. For customers that use our portal your quotes will always be available to view and authorise. Simply review our quote and if you are happy click authorise and enter your portal password, it&#8217;s as simple as that.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1882\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-1882\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">How do you generate a lot of quotes so fast?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1882\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1882\"><p>We have built custom software designed to reduce the amount of time needed to generate a quote. Our system gets to work from the moment a customer submits a job. Firstly our system automatically reviews the job sheet and based on the job description, work category and previous works carried out at the same property make a calculated recommendation for the type of repair we think you are trying to report. Our system then looks at the response time you have requested, where our engineers are and the materials and time needed to make necessary repairs. From this information our system serves up the most likely repair code to our estimating team. This process happens in less that 30 seconds and if our estimators agree with the system the quote in presented instantly to the customers account with us. Where are system cannot detect the repair that is required a free inspection will be arranged for one of our friendly engineers to inspect and provide a quote based on that inspection.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1883\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-1883\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">What is an FVR?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1883\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1883\"><p>So FVR stands for First Visit Repair, this is where our engineer attends an inspection and then confirms they could carry out the repair there and then subject to the customer authorising the quote. If a first visit repair (FVR) is possible our engineers simply click a button and our system gets to work. The engineer has 15 minutes to remain on site whist our contact team provide the customer with a quote. Our system prioritises all FVR jobs and attempt to contact the customer to obtain the necessary authorisation to allow our engineer to proceed. Where we cannot get hold of the customer the engineer will stand down and a revisit will be scheduled following a successful authorisation of our quote.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Our FAQs FAQ Category Portal Emergency cover Payments &#038; accounts Quotes P-Codes General Questions Car washing Unlimited Wash Club Auto Maintenance Quotes. Will I always receive a quote? Quoting is our business it\u2019s what we are built to do. We will never carry out any work without a quote being accepted first. For customers that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"arc_restricted_post":false,"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Quotes | Maintenance Response<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.maintenanceresponse.com\/quotes-faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quotes | Maintenance Response\" \/>\n<meta property=\"og:description\" content=\"Our FAQs FAQ Category Portal Emergency cover Payments &#038; accounts Quotes P-Codes General Questions Car washing Unlimited Wash Club Auto Maintenance Quotes. 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